Privacy Policy

Privacy Policy

Last Updated: [29 Nov, 2025]

GlobalReservationDesk is not just a website where you can search, compare and book flight tickets. Rather, it is a tool built for those who love to travel.

This page outlines our privacy policy for users, explaining how we protect their information and maintain their privacy. It is written in simple language to ensure that you are not confused about your data and are not burdened by industry jargon.

When you use GlobalReservationDesk or its services, you are agreeing to this policy. If you disagree, please stop using GlobalReservationDesk.

We reserve the right to update this page without prior notification. However, a notification will be posted on the website regarding the latest version. By continuing to use GlobalReservationDesk after updates, you agree to them.

What is the information we collect?

We only collect what we truly need to make your travel smooth. Nothing extra, nothing hidden.

When you search for flights or create an account, you are required to share your name, email address, and phone number. This lets us send booking confirmations and price alerts.

We need passport details and date of birth because airlines require exact matches. You might also tell us your favourite seat or meal choice; these small things help us remember you next time.

Every time you visit GlobalReservationDesk, your device sends technical information. This includes your IP address, so we can display prices in your currency, as well as details about your phone or computer model. We track which flights you click, how long you spend comparing options, and which filters you use the most.

After you book, airlines and payment partners send us updates. They share e-ticket numbers, boarding pass details, and confirmation that payment worked.

If you log in through social media, we only collect your public name and picture—and only if you agree first.

How do we use your information?

The information we collect is used to create better tools and improve the website, ultimately helping you with a seamless booking experience. We use your search details to display accurate flight information.

We also use your name and passport in refill options so that you don’t have to manually enter them each time you use GlobalReservationDesk.

We send confirmation and updates, such as check-in reminders or any other information from the airline, to both your email and mobile number, which you have registered with us. If you have saved a route with us, it appears automatically the next time you use the site, so that you don’t have to start from scratch.

When you chat with us, provide feedback, or share information, we look it up to help you solve your problem quickly and fix it in minutes. Our team also analyses your usage patterns to eliminate confusion, enhance site speed, and add features that benefit you.

Keeping in mind the safety, we watch out for unusual activities and stop fraud. If you opt to use our newsletter, we may use information such as your email address to send you information that makes your flight booking easier. We also send you price drop alerts and destinations that align with your past trips.

Do we share your information?

The first thing that you need to know is that we do not sell your information. However, we do share it with third parties, namely the airline, the payment processing platform, and our vendors. Below you will find out why.

We only share what is necessary to complete your trip. Airlines receive passenger names and passport details to issue tickets. Payment companies process your card securely and send us just a ‘success’ message. Cloud storage partners ensure that encrypted backups remain safe in the event of server failure.

Analytics tools see only anonymised patterns, so we know which pages need fixing. Advertising partners might show you flight deals elsewhere, but only if you allow it, and you can stop instantly. Every partner signs a strict agreement promising to protect your data in exactly the same way we do. We check them regularly.

How do we keep your data safe?

We have multiple layers of security in place on our site to ensure that your data remains safe. Any sensitive travel details are protected by bank-level encryption. There are fires in place which block any kind of unwanted visitors.

There are only a few team members who have access to your personal data, and they are properly trained. Moreover, every action of theirs is locked and recorded. To ensure that our site is not vulnerable to a cyberattack, we run monthly mock tests to identify and address any potential weaknesses.

Each of our employees completes privacy training annually, which enables them to address any issues promptly.

Your data, your right

You own your data, and we make it simple to use your rights. Log in to view all our holdings. Want a downloadable copy? Just ask. Found a typo in your name or old phone number? Fix it in settings or let us do it instantly.

Ready to leave? Close your account, and we will delete almost everything; only basic booking records will remain for dispute purposes.

Changes to privacy policy

We continually improve this policy as we upgrade services or discover more effective protection methods.

Every change appears here with a new date. Important updates are sent via email 30 days in advance, allowing you time to review them. By continuing to use GlobalReservationDesk, you indicate that you agree with the updated policy. We keep old versions if you ever want to compare.

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